End-to-end Managed IT Services for the physical layer & everything on it.

From greenfield design to 24/7 managed operation. We deliver complete lifecycle network management, from individual fiber splices to all-inclusive MSP contracts.

01 / Professional Services

IT Consulting & Network Design

Expert IT consulting and architectural design for organizations planning network refreshes, expansions, or cloud migrations. Our certified engineers deliver strategic roadmaps to future-proof your IT infrastructure.

  • Strategic IT consulting & modernization roadmaps
  • Inside & outside plant network architecture
  • Program management & vendor coordination (PMO)
  • Infrastructure lifecycle planning

02 / Implementation Services

Infrastructure Build & Integration

Flawless physical layer execution by our in-house engineering teams. From complex fiber optics to structured cabling, we build resilient, high-performance networks ready for managed services.

  • Enterprise structured cabling & fiber splicing
  • Passive Optical LAN (GPON) deployments
  • Wi-Fi 6/6E & point-to-point wireless
  • Complete integration & as-built documentation

03 / Managed Services

24/7 Managed IT Service & Helpdesk N²OC

Comprehensive managed IT services powered by our Hanover-based Network Operations Center (N²OC). We deliver proactive 24/7 monitoring, rapid incident response, and full-stack cybersecurity to minimize downtime.

  • 24/7 proactive network monitoring & alerting
  • US-based Tier 1–3 helpdesk with strict SLAs
  • Identity & Access Management (SSO, MFA)
  • Advanced endpoint security & threat detection
  • Automated configuration backups & patching

04 / Physical Security & Wireless

Managed Physical Security & Wireless

Unified managed physical security systems and enterprise wireless networking. We seamlessly integrate IP surveillance and access control into your core network for centralized, secure management.

  • Cloud-managed IP video & analytics integration
  • Enterprise access control & intrusion detection
  • High-density managed wireless solutions
  • Secure point-to-point wireless bridges

05 / Industry Solutions

Hospitality & Restaurant IT Solutions

Purpose-built managed networks for hotels, restaurants, and retail spaces. We design, deploy, and support secure Point of Sale (POS) networks, high-performance guest Wi-Fi, and integrated IP camera systems to ensure seamless operations and exceptional guest experiences.

  • Secure Point of Sale (POS) network isolation
  • High-density guest Wi-Fi & captive portals
  • Cloud-managed IP camera & surveillance systems
  • PCI-compliant network architecture & support

Managed Service Tiers & Engagement Models.

From a single after-hours splice to a fixed-monthly all-inclusive MSP operation. Pick the model that matches the risk you're trying to retire — we'll quote against it on the scoping call.

Tier 01

All-Inclusive

Fixed monthly fee. Everything in.

  • 24×7 monitoring under N²OC
  • Tier 1–3 helpdesk · unlimited tickets
  • On-site response within SLA
  • Identity, endpoint, and configuration management
  • Quarterly health review with engineering

Best for: organizations that want one accountable IT partner and a flat number on the budget line.

Tier 02

Managed Services

Monitoring + helpdesk + maintenance, against SLA.

  • 24×7 N²OC monitoring & alerting
  • Helpdesk during agreed coverage hours
  • Patch & configuration management
  • Backup integrity verification
  • Monthly SLA reporting

Best for: in-house IT teams that need a force multiplier and a credible after-hours partner.

Tier 03

Block of Hours

Prepaid engineering, lower rate, no monthly commit.

  • Prepaid blocks of senior engineering hours
  • Discount against our standard rate card
  • Drawn down against tickets you open
  • Optional after-hours emergency response
  • Quarterly burn-down report

Best for: stable plants that need senior expertise on demand without a monthly retainer.

Tier 04

Project-Based

Scoped engagement. Fixed deliverables. Walk-away clean.

  • Greenfield build or campus refresh
  • Modernization & migration projects
  • Hardware deployment & commissioning
  • Documented hand-off to your team or ours
  • Optional warranty & operations transition

Best for: a defined initiative with a start date, an end date, and a documented outcome.

Already in production with someone else?

We take on M&A engagements — assume operations of an existing plant, document what's there, and put it under the N²OC against SLA. No greenfield required.